24/7 Support

eCommerce never sleeps; webshops are visited 24 hours a day and 365 days a year. Therefore, an eCommerce platform that continuously keeps on performing well is very important. This is only possible with a good support team.

Continuous Support

To ensure continuity in your webshops’ performance, we offer various support services. Whether you are looking for full support or occasional help, our in-house team of developers and service desk are available 24 hours a day and offer support tailored to your needs.

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    Service Desk

    Got a question about your webshop? Our service desk is ready. They will help you on your way and pass your requests on to our development team.

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    Personal Contact

    During your project, you will closely work with a project manager. He knows all the ins and outs of your webshop and can quickly adapt the project to your needs.

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    Mail, phone, tickets

    Reach us in several ways: 24-7 via e-mail, by phone or via our personal ticket system.

Marloes working on her computer at Madia
Jorine in front of the Madialogo

Contact Us

Please contact us, we will be happy to help.